SyneraMerce INC (“SyneraMerce”), has created this privacy policy (this “Privacy Policy”) in order to demonstrate its commitment to user, visitor and customer privacy with regard to SyneraMerce.com site at (the “Website”). Privacy on the Website is of great importance to us. Because we gather important information from our users, visitors and customers (collectively “Customers” or “you” or “your”), we have established this Privacy Policy as a means to communicate our information gathering and dissemination practices. By accessing this Website, you acknowledge and agree to this Privacy of the Website.
Information Collection and Usage:
We collect contact information from Customers registering to use our services on the Website (“the Service”). This information may include, but is not limited to, the Customer’s name, company name, address, phone number, email address, cookies, IP logs, and other details (“Personal Information”). Additionally, we may gather other information about your Website usage. The provision of some additional Personal Information may be requested from time to time, and opting out of providing such information may impact your ability to use the Website.
The contact information is stored in our Customer Relationship Management (CRM) system. We utilize this information to establish connections with the Customer and for ongoing marketing campaigns, including email, Facebook, Instagram, TikTok, and Google. Furthermore, we may share this contact information with affiliated companies under the SyneraMerce umbrella.
The collected information is used for the maintenance and improvement of the Website at our discretion. It may also be used to contact you for discussions related to our company’s services and to provide information about our company or partners, such as promotions and events. You may receive invitations for an email newsletter or other correspondence by providing your email address. Distribution or sharing of your email address and any Personal Information with third parties is limited to transacting business contracted by you, complying with legal processes and/or law enforcement requests, or as deemed reasonable by us.
You retain the opportunity to unsubscribe from emails or mailings by clicking on an “unsubscribe” hyperlink in promotional emails or by contacting our Customer Service Department. Opt-out requests are considered valid upon processing by SyneraMerce, and it is your responsibility to verify that you have been opted-out. SyneraMerce is not liable for any issues with the opt-out procedures.
Except as explicitly stated when requesting information or as provided herein or in the SyneraMerce Terms of Use Agreement, we do not disclose the provided information to third parties.
Except as we explicitly state at the time we request information, or as provided for herein or in the SyneraMerce Terms of Use Agreement, we do not disclose to third parties the information provided.
SyneraMerce may also collect certain information from visitors to, and users of, the Website, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Website in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from you and provide such information to third parties.
SyneraMerce does not wish to collect any Personal Information (or any information at all) from any persons under 14 years old. If you are under 14 years old, you may not use the Website.
Anti-Spam Policy
SyneraMerce subscribes to an Anti-Spam policy for all its communication protocols. This means that we do not condone unsolicited email messages, notifications, alerts, or any message that you may receive from someone who should not have your email address.
Cookies
We use cookies to help us remember, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. This information is collected in an anonymous form that includes no personally identifiable information. No personally identifiable information is collected on this website unless that information is explicitly submitted via a fill-in form. This anonymous information generated by cookies is transmitted to Google where it is processed to generate anonymous, aggregate reporting on website activity strictly for the domain https://syneramerce.com. These reports are used to gain insight on how best to optimize the user experience, content, and marketing.
Remarketing
Cookies are also used to display remarketing advertisements, based upon the user’s previous visits to https://syneramerce.com/, across the internet. Remarketing advertisements are displayed through Google’s display-advertisement network. Users may opt out of Google’s use of cookies at any time by visiting the Google Ads Preferences Manager.
Trademarks
Unless otherwise stated, the contents of this site, including, but not limited to, the text and images contained herein and their arrangement, are the property of SyneraMerce. All trademarks used or referred to on this website are the property of their respective owners. Nothing contained in this site shall be construed as conferring by implication, estoppel, or otherwise, any license or right to any copyright, patent, trademark, or other proprietary interest of SyneraMerce or any third party. This site and the content provided on this site, including, but not limited to, graphic images, audio, video, HTML code, buttons, and text, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of SyneraMerce, except that you may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use, provided that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.
California Privacy Rights:
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). SyneraMerce is committed to providing the necessary information and choices to comply with this regulation.
Under the CCPA, California residents have the right to:
Know What Personal Information is Being Collected:
You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share your personal information.
Access to Personal Information:
You have the right to request access to the specific pieces of personal information that we have collected about you in the past 12 months.
Deletion of Personal Information:
You have the right to request the deletion of your personal information collected or maintained by us.
Opt-Out of Sale:
SyneraMerce does not sell personal information to third parties. However, you have the right to opt-out of the sale of your personal information, even if SyneraMerce does engage in such practices in the future.
Non-Discrimination:
SyneraMerce will not discriminate against you for exercising any of your CCPA rights. To exercise any of these rights, please contact us using the contact information provided in the “How to contact us” section below. We may need to verify your identity before processing your request, which may involve confirming your California residence.
Please note that the rights granted to California residents under the CCPA are subject to certain exceptions, and there may be circumstances where we are unable to fulfill your request. Additionally, these rights do not apply to personal information collected from job applicants, employees, or business contacts in the course of our business operations.
European Data Protection Rights:
If you are a resident of the European Economic Area (EEA), you may have certain data protection rights under the General Data Protection Regulation (GDPR). SyneraMerce processes your information in compliance with applicable data protection laws, and you may exercise the following rights:
Access to Your Personal Data:
You have the right to request access to your personal data that SyneraMerce processes. This includes information on the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data has been or will be disclosed.
Rectification of Your Personal Data:
You have the right to request the correction of any inaccurate or incomplete personal data held by SyneraMerce.
Erasure of Your Personal Data:
You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, and there is no legal basis for its retention.
Restriction of Processing:
You have the right to request the restriction of processing of your personal data in certain circumstances, such as when the accuracy of the personal data is contested.
Data Portability:
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
Object to Processing:
You have the right to object to the processing of your personal data, including processing for direct marketing purposes.
Withdraw Consent:
Where SyneraMerce relies on your consent to process personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, or if you have any questions about the processing of your personal data, please contact us using the contact information provided in the “How to contact us” section below.
Legal Basis for Processing:
SyneraMerce processes personal data under various legal bases, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or the exercise of official authority, and legitimate interests pursued by SyneraMerce or a third party.
Data Protection Officer (DPO):
SyneraMerce has appointed a Data Protection Officer who can be contacted regarding data protection matters at
[email protected]
Updates to our privacy policy
If we make any material changes to this Privacy Policy, we will post a notice on this Website notifying users of the changes. In some cases, we also may send an email notifying users of the changes. You should check this Website periodically to see if any recent changes to this Privacy Policy have occurred.
How to contact us
If you have any questions regarding the SyneraMerce privacy policy or information that you have submitted to us, please feel free to email us at support[at]SyneraMerce.com or mail us at SyneraMerce INC. 214 Main St El Segundo, CA 90245 st 202
